Faq » About

What is SafeDeal?

SafeDeal is a secure online marketplace that connects buyers and sellers through a trusted escrow system — ensuring money is only released when both parties are satisfied.

About SafeDeal Escrow

SafeDeal Escrow is a registered Kenyan business dedicated to protecting buyers and sellers during online transactions. We hold payments securely until the buyer confirms receipt — a simple model that builds real trust.

Our Mission

To empower individuals and small businesses by providing a secure, fraud-resistant platform that builds economic confidence across Kenya.

Our Vision

To be East Africa’s most trusted digital escrow platform — enabling millions to trade securely, locally, and confidently.

Our Services

  • Escrow Payments: Funds are held securely until delivery is confirmed.
  • Verified Users: ID verification ensures authenticity and trust.
  • Dispute Resolution: Our admin team mediates issues fairly and promptly.
  • M-PESA Integration: Fast mobile payments through STK Push and B2C payouts.
  • Item Posting & Browsing: Post, view, and manage items with SafeDeal IDs (SDIs).

How It Works

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1. Agree on Product

Buyer and seller agree on price and product details.

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2. Buyer Sends Funds

Funds are securely held by SafeDeal until delivery.

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3. Seller Delivers

Item is delivered or shipped to the buyer.

4. Funds Released

Once the buyer confirms, SafeDeal releases the payment.

Meet the Founder

SafeDeal was founded by Erick O. Ogutu, a developer and entrepreneur from Mombasa, Kenya — driven to solve real-world problems through technology. SafeDeal was born from his desire to make local e-commerce safe again.

Note: SafeDeal and its founder, Erick O. Ogutu, are independent of any public figures with similar names.

Legal Information

SafeDeal Escrow is a registered Kenyan business under number BN-B8SOZ3AO. Trademark registration is pending with the Kenya Industrial Property Institute (KIPI).

Join Our Team

We’re building the future of secure online commerce in Africa. Visit our Careers page for current openings.